Write to us.
A small team sits behind this catalogue, and every letter is read by hand. Replies usually within the working day.
A question about an order, a product enquiry, a suggestion for the register — or simply a note to say hello. Fill in the form below, or write to us directly at support@shopcienty.co.uk.
A letter
Frequently asked
How long does delivery take?
Standard UK delivery takes three to five business days. Every order ships free, with no minimum spend.
Can I return a product?
Yes. Thirty days, no script, no reasoning required. Write to us and we'll send a prepaid Royal Mail return label within the working day.
Do you ship outside the United Kingdom?
Not yet. The register travels only within the Isles at present, though we hope to widen the routes in due course.
How do I track my order?
A tracking number is emailed the moment your parcel leaves our office, so you can follow its journey at your leisure.
What payment methods do you accept?
All major debit and credit cards, Apple Pay, and Google Pay. Every transaction is encrypted end-to-end.